HOW WE START
We start by analyzing the customer journey from the first click, so every visit has the highest potential of becoming revenue.
A lot of companies respond to flat growth by pouring more money into their ad funnels. The problem is when conversion issues exist, traffic only makes the leaks more expensive.
Think of the customer journey as a chain, if one of the chain links is broken the entire chain is ineffective. That's why it's so important to look at the entire chain rather than just focusing on individual links.
THE APPROACH
Friction Audit
Identifying friction points and understanding where users hesitate, stall, or drop off.
Website Edits
Fixing these friction points by removing noise and adding elements that provide leverage.
Scalable Results
Once effective, conversions across the website will increase while traffic remains the same.
Ready To Start?
Click below and let us know what challenges you're facing. Sometimes all that is needed is a fresh pair of eyes to identify the broken link in the customer journey.
Our Insights